Care Services

Care

Make sure your network consistently delivers the best possible availability and performance for your customers.

You need to make sure your customers are always connected, even when providing them with after-sales services. You also need to have the resources to be able to fix any problem.

We are a reliable partner when it comes to care services. We have efficient processes, a flexible portfolio of hardware and software services, and the capacity to teach your own people how to do better.

We analyze your challenges, identify your requirements and match them against our offerings – from specific support services to a wider and complete maintenance offer. That way, you get a customized solution that is just right for you

What can Nokia Siemens Networks offer?

Classic Care

Put in place cost-effective back-up support for network operations, with answers to technical queries, an emergency service and hardware repairs.

Connected Care

Make sure your end-user services are continuously available and match agreed performance levels.

Managed Care

Focus on your core business while we manage complex functions with cost efficiencies built in.

Extended Care

Keep your existing network running as you plan your migration to a new technology. Maximize returns on your investments.

Proactive Care

Our experience allows us to predict network problems before they occur and get in to fix them. Customer experience remains unaffected.

Asset Recovery

Decide how you want to combine our recycling, refurbishment and brokerage services.

Active Software Support

Take a new approach to maintaining your software and you’ll save time and increase efficiency.

Network Cloning

Complete upgrades of network elements in days rather than months.

Why Nokia Siemens Networks?

We have a wide distribution of care services with 6,000 world-class experts across the globe and the expertise to support service launches and service management for both for ourselves and third-party products.

Learn more about how our Care Services can ensure your network consistently delivers the best possible availability and performance for your customers.